Rental
Questions about rental
No, pads will be automatically delivered to your shipping address at regular intervals. The first delivery will be after 1 month, and then every 2 months....
Mon, 4 Apr, 2022 at 2:40 PM
If you are renting a Flow device and want to change the address your pads are shipped to please follow these steps: - Login to your flow web account. -...
Mon, 4 Apr, 2022 at 2:39 PM
If you are renting a Flow device and want to update your credit card please follow these steps: - Login to your flow web account - You will be prompted ...
Wed, 22 Jun, 2022 at 12:06 PM
If you are a Flow rental subscriber, pads are delivered after 1 month and then after every 2 months. You will get an email when pads are shipped out. It...
Mon, 4 Apr, 2022 at 2:01 PM
We provide free returns for all Flow devices that are purchased directly from our website and are returned from the countries where we are available (EU, UK...
Wed, 1 Jun, 2022 at 9:17 AM
It is not possible to pause the subscription. If you’d like to stop the monthly subscription you have to return your Flow.
Mon, 4 Apr, 2022 at 11:43 AM
Yes, you can pause the refill pads for 1 month. The headset pads will be sent out automatically as long as the subscription is running. Before we send ...
Mon, 4 Apr, 2022 at 11:40 AM
It could be because your payments have failed. If you need to update your payment details, follow this link. If it’s not because of failed payments, ple...
Mon, 4 Apr, 2022 at 11:37 AM
To cancel your monthly subscription please complete the cancellation form. By completing this form, your monthly payments will be paused and a return s...
Tue, 3 May, 2022 at 3:12 PM
Your subscription will begin once your device is shipped. You will be notified via email of your shipment and payment. This date will serve as the same...
Mon, 4 Apr, 2022 at 11:30 AM