Flow Neuroscience - Support

No, pads will be automatically delivered to your shipping address at regular intervals. The first delivery will be after 1 month, and then every 2 months.

If you are renting a Flow device and want to change the address your pads are shipped to please follow these steps: - Browse to https://flowneuroscien...

To update your credit card used for Flow rental please follow these steps: - Browse to https://flowneuroscience.com/account/ - Create a password and log in...

If you are a Flow rental subscriber, pads are delivered after 1 month and then after every 2 months. You will get an email when pads are shipped out.

Full refund if: The headset is returned to Flow within 2 weeks from when you received it and the headset is unused (no headset pads has been used) you will...

If you’d like to stop the monthly subscription you have to return Flow.  It is not possible to pause the subscription.

No, it is not possible to pause the headset pads refill delivery. The headset pads will be sent out automatically as long as the subscription is running. Wh...

It could be because your payments have failed. If you need to update your payment details, follow this link. If it’s not because of failed payments, pl...

Follow this link https://flowneuroscience.com/home/return-policy-warranty/ and submit the digital form called “Follow this link to cancel a rental subscrip...

The same date as you placed the original order. If you placed the original order on the 5:th the monthly payment will occur on the 5:th of every month. Make...