Flow Neuroscience - Support
Enter your search term here...
New support ticket
Check ticket status
Questions about use
What does Flow feel like?
When can I expect to feel better?
For how long should I use Flow?
Do I need a mobile device (iOS/Android) to use Flow?
Can I use the Flow headset without the app?
View all 12
Returns, shipping and delivery
How long does it take for my order to be delivered?
Am I entitled to a refund?
How do I return my device and request a refund?
Is Flow available in my country?
Is it possible to make a special arrangement regarding shipping
View all 10
Safety and efficacy
Why should I consult a healthcare professional before using Flow?
Do I need a prescription to use Flow?
Is Flow safe to use?
What is the significance of the CE certification?
Should I stop taking antidepressants while using Flow?
View all 16
Do I need to order pads myself when I am renting Flow?
How to change shipping address for pads delivery?
How to change subscription payment details?
When will I get my pads?
Subscription Refund Policy
View all 12
What does the app cost?
Videos don't work in the app
Do I need the app to use Flow?
Do I have to complete the courses in the app?
What do the courses in the app do?
View all 8