Flow Neuroscience - Support
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Questions about use
What does Flow feel like?
When can I expect to feel better?
For how long should I use Flow?
Do I need a mobile device (iOS/Android) to use Flow?
Can I use the Flow headset without the app?
See all 10 articles
Returns, shipping and delivery
How long does it take for my order to be delivered?
Am I entitled to a refund?
How do I request a refund?
Is Flow available in my country?
I would like to make a special arrangement regarding shipping. Is that possible?
See all 7 articles
Safety and efficacy
Why should I consult a healthcare professional before using Flow?
Do I need a prescription to use Flow?
Is Flow safe to use?
What is the significance of the CE certification?
Should I stop taking antidepressants while using Flow?
See all 16 articles
Do I need to order pads myself when I am renting Flow?
How to change shipping address for pads delivery?
How to change subscription payment details?
When will I get my pads?
What does the app cost?
Videos don't work in the app
Help Desk Software