Yes, Flow ensures that the device is warranted against defects in materials and workmanship for the below period depending on product selection:

  • Purchased headset - twelve months from the date of purchase
  • Buyout headset - twelve months from the date of buy-out
  • Rental headset - covered across the active rental period

This is based on the conditions that the device has been used in accordance with the user manual, has been supplied directly by Flow Neuroscience and is in use in applicable countries.


To see the full conditions of our warranty please see here: https://flowneuroscience.com/home/return-policy-warranty/