Returns, shipping and delivery
Orders placed before 11.00 AM on workdays are shipped the same day. Orders placed after 11.00 AM are shipped the next day. Estimated arrival time is 1-3 bus...
Wed, 10 Feb, 2021 at 11:28 AM
If you have purchased your own Flow device Yes, you can send the headset back to us within 30 days from order date and get a refund, as long as the device...
Wed, 10 Feb, 2021 at 11:11 AM
Please read our Return policy. Rental Return request (For our rental customers paying a monthly fee) Own a Flow Refund request (For our customers...
Wed, 10 Feb, 2021 at 11:49 AM
Flow is currently available in the EU, UK, Switzerland, Norway, Hong Kong. We are working on making the device available in other countries. Please, join ou...
Tue, 5 Jan, 2021 at 9:43 AM
Unfortunately, we can’t make special shipping arrangements outside the countries in which Flow is currently available. We are working on making the device a...
Tue, 5 Jan, 2021 at 9:43 AM
Flow tDCS (with a supply of headset pads for 20 sessions) costs £399 / €459 / 4 990 SEK for Own a Flow. We now offer a monthly rental solution and pay-in-in...
Wed, 10 Feb, 2021 at 11:52 AM
Flow headsets are delivered via free express shipping (1-3 business days). For users who already own the headset and want to refill pads for follow-up care...
Wed, 10 Feb, 2021 at 11:54 AM