The following applies for purchases and rentals through the Flow website in the EU, UK, Norway, and Hong Kong.

If you are a Flow rental subscriber, pads are delivered after 1 month and then after every 2 months. You will get an email when pads are shipped out.

It is important to note that the subscription is set up to replace pads for one person on the standard treatment programme. 

If more than one person is using flow or you re-start the treatment schedule, you may need to order refill pads to adjust for this change.