Can I pause my refill pad deliveries?

Modified on Tue, 20 Feb 2024 at 12:44 AM

Yes, you can pause the refill pads for 1 month at a timeIf not paused, refill pads will continue to be sent automatically as long as the subscription is active. By pausing pad deliveries, although no pads will be delivered, the rental subscription monthly fee does not change and will continue to be charged.


To pause your refill pad deliveries: 

Before we send a new box of refill pads, you will first receive an email informing you that refill pads will be sent in the upcoming days. In that email, there is a link to pause the box of refill pads. Please use this link to opt out of that month's pad delivery. This process is required each month for as long as you'd like to pause your refill pad deliveries. Please note that when you decide to receive pad deliveries again that any missed deliveries will not be sent. By pausing your pad deliveries, you are opting to not receive pads and skip the order. 

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