App

Questions about the Flow app

What does the app cost?
The app is free of charge and can be used with or without the headset. However, the app is necessary to use the headset. Please see here for all details reg...
Tue, 5 Apr, 2022 at 2:16 PM
Videos don't work in the app
Please try updating your YouTube app on your phone and/or restarting your phone. All videos can also be found on our YouTube channel for your convenience here
Tue, 5 Apr, 2022 at 2:17 PM
Do I need the app to use Flow?
Yes. The app controls the headset via Bluetooth connection and therefore is required for headset use. However, when the stimulation has started, you can spe...
Tue, 5 Apr, 2022 at 2:19 PM
Do I have to complete the courses in the app?
Nope! However, we do recommend following the courses as they are designed to help further reduce depression by addressing behavioral and environmental compo...
Tue, 5 Apr, 2022 at 2:22 PM
What do the courses in the app do?
The behavioural therapy app courses are designed to provide users the fundamentals in antidepressant habits.  The different courses support users with s...
Tue, 5 Apr, 2022 at 2:24 PM
Why does Flow use MADRS instead of PHQ-9?
The questionnaire we use is called MADRS-s. Flow Neuroscience did not create the MADRS-s questionnaire. This questionnaire is widely accepted and used globa...
Tue, 5 Apr, 2022 at 3:00 PM
Why does my headset not connect to the app?
There might be a couple of reasons why your headset is not connecting to your app. Our team has come up with a checklist to support you: Please ensure you...
Tue, 5 Apr, 2022 at 3:09 PM
Why does my headset not work?
There might be a couple of reasons why your headset isn’t working. Our team has come up with a checklist to support you: Make sure your headset is fully c...
Tue, 5 Apr, 2022 at 3:12 PM