We provide free returns for all Flow products that are purchased directly from our website and are returned from the countries where we are available (EU, UK, Switzerland, Norway and Hong Kong).


For the Rent-a-Flow tDCS subscription, you can cancel and return your headset at any time. Following the instructions here: https://refund.flowneuroscience.com/cancel_subscription/


Once the cancellation form is completed, your monthly payments will be paused until the headset is returned, upon which your account will be cancelled.


Please read our return policy here: https://flowneuroscience.com/home/return-policy-warranty/